Security & Compliance
Your data security and privacy are our top priorities
Our Commitment to Security
At Nurshift, we understand that healthcare data is sensitive and requires the highest level of protection. We've built our platform with security at its core, implementing industry-leading practices and maintaining strict compliance standards.
Data Protection
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your sensitive information is protected at every stage.
Access Controls
Role-based access control (RBAC) ensures that users only have access to the data they need. Multi-factor authentication (MFA) is available for all accounts.
Data Isolation
Each customer's data is logically isolated and stored in secure, redundant databases with automated backups.
Compliance Standards
HIPAA Compliant
We maintain HIPAA compliance to protect patient health information and ensure secure handling of healthcare data.
SOC 2 Type II
Our security controls are audited annually to meet SOC 2 Type II standards for security, availability, and confidentiality.
GDPR Ready
We comply with GDPR requirements for data protection and privacy, giving users control over their personal information.
Regular Audits
We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.
Infrastructure Security
- Hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA
- Automated security monitoring and threat detection 24/7
- Regular security patches and updates
- DDoS protection and web application firewall (WAF)
- Intrusion detection and prevention systems
- Secure development lifecycle with code reviews and security testing
Business Continuity
We understand that healthcare operations can't afford downtime. Our business continuity measures include:
- Automated daily backups with point-in-time recovery
- Geographic redundancy across multiple data centers
- Disaster recovery plan with defined RTO and RPO
- Regular backup testing and recovery drills
Employee Security
All Nurshift employees undergo background checks and security training. Access to customer data is strictly limited and logged. We maintain a culture of security awareness throughout our organization.
Incident Response
In the unlikely event of a security incident, we have a comprehensive incident response plan. We will notify affected customers promptly and work transparently to resolve any issues.
Responsible Disclosure
We welcome security researchers to report vulnerabilities responsibly. If you discover a security issue, please contact us at [email protected]. We commit to acknowledging reports within 24 hours and working with you to address the issue.
Questions About Security?
For detailed information about our security practices or to request our security documentation, please contact our security team at [email protected]
Last Updated: November 19, 2025